ASSESSING THE EFFECTIVENESS OF HOSPITAL INTERNAL MEDICINE DEPARTMENTS IN MEETING PATIENT NEEDS

Main Article Content

Shah Umam
Fazeel Ahmed
Dr. Amal Malik
Ahmed Samir Abdelmageed Mohamed Elfiki
Amgad Samir Abdelmageed Mohamed Elfeki
Haseeb Umar

Keywords

Internal medicine departments, Effectiveness, Quality of care, Communication, Resource availability, Optimization, Healthcare delivery, Hospital administration.

Abstract

Background: This study aimed to assess the efficacy of hospitals' internal medicine departments in meeting the diverse requirements of patients.


Methods: Employing a mixed-method approach, data were gathered via surveys, interviews, and reviews of departmental protocols. Key focus areas included patient satisfaction, wait times, quality of care, communication, and resource availability.


Results: Analysis revealed varying degrees of success across internal medicine departments, highlighting areas for improvement. While some departments excelled in certain aspects, opportunities for enhancement were identified.


Conclusion: The findings underscore the significance of optimizing care delivery systems within internal medicine departments. Hospital administrators and care professionals can leverage this information to meet patient needs better and enhance healthcare quality.

Abstract 23 | PDF Downloads 10

References

1. Nelson, K.M., et al., Implementation of the patient-centred medical home in the Veterans Health Administration: associations with patient satisfaction, quality of care, staff burnout, and hospital and emergency department use. JAMA Internal Medicine, 2014. 174(8): p. 1350-1358.
2. Fitzgibbons, J.P., et al., Redesigning residency education in internal medicine: a position paper from the Association of Program Directors in Internal Medicine. Annals of Internal Medicine, 2006. 144(12): p. 920-926.
3. Bowen, J.L., et al., Changing habits of practice: transforming internal medicine residency education in ambulatory settings. Journal of General Internal Medicine, 2005. 20(12): p. 1181-1187.
4. Johnston, M.E., et al., Effects of computer-based clinical decision support systems on clinician performance and patient outcome: a critical appraisal of research. Annals of Internal Medicine, 1994. 120(2): p. 135-142.
5. Feldblum, I., et al., Individualized nutritional intervention during and after hospitalization: the nutrition intervention study clinical trial. Journal of the American Geriatrics Society, 2011. 59(1): p. 10-17.
6. Jackson, G.L., et al., The patient-centred medical home: a systematic review. Annals of Internal Medicine, 2013. 158(3): p. 169-178.
7. Paul-Emile, K., et al., Addressing patient bias toward health care workers: recommendations for medical centres. Annals of Internal Medicine, 2020. 173(6): p. 468-473.
8. Norcini, J.J., et al., The mini-CEX: a method for assessing clinical skills. Annals of Internal Medicine, 2003. 138(6): p. 476-481.
9. Caverzagie, K.J., et al., The development of entrustable professional activities for internal medicine residency training: a report from the Education Redesign Committee of the Alliance for Academic Internal Medicine. Academic Medicine, 2015. 90(4): p. 479-484.
10. Jack, B.W., et al., A reengineered hospital discharge program to decrease rehospitalization: a randomized trial. Annals of Internal Medicine, 2009. 150(3): p. 178-187.
11. Erickson, S.M., et al., Putting patients first by reducing administrative tasks in health care: a position paper of the American College of Physicians. Annals of Internal Medicine, 2017. 166(9): p. 659-661.
12. Leape, L.L. and J.A. Fromson, Problem doctors: is there a system-level solution? Annals of Internal Medicine, 2006. 144(2): p. 107-115.
13. Nardi, R., et al., Toward a sustainable and wise healthcare approach: potential contributions from hospital Internal Medicine Departments to reducing inappropriate medical spending. Italian Journal of Medicine, 2013. 7(2): p. 65-81.
14. Althaus, F., et al., Effectiveness of interventions targeting frequent users of emergency departments: a systematic review. Annals of Emergency Medicine, 2011. 58(1): p. 41-52. e42.
15. Osborne, S. et al., Effectiveness of clinical criteria in directing patient flow from the emergency department to a medical assessment unit in Queensland, Australia: a retrospective chart review of hospital administrative data. BMC Health Services Research, 2021. 21(1): p. 527.
16. DeVita, M.A., et al., Findings of the first consensus conference on medical emergency teams. Critical care medicine, 2006. 34(9): p. 2463-2478.
17. Hunter, T. and J. Birmingham, Preventing readmissions through comprehensive discharge planning. Professional case management, 2013. 18(2): p. 56-63.
18. Leape, L.L., D.M. Berwick, and D.W. Bates, What practices will improve safety?: evidence-based medicine meets patient safety. Jama, 2002. 288(4): p. 501-507.
19. Bush, K., et al., The AUDIT alcohol consumption questions (AUDIT-C): a practical brief screening test for problem drinking. Archives of internal medicine, 1998. 158(16): p. 1789-1795.
20. Bryant‐Lukosius, D., et al., Framework for evaluating the impact of advanced practice nursing roles. Journal of Nursing Scholarship, 2016. 48(2): p. 201-209.

Most read articles by the same author(s)