Main Article Content

Khadija Bibi
Sidra Nawaz
Iqra Shafique
Hina Ramzan
Ghulam Sabri


Medical Information System, Electronic Health Records, healthcare digitization, healthcare information management, healthcare technology, data analysis, healthcare stakeholders


Background: The global implementation of Electronic Health Records (EHRs) has revolutionized healthcare, aiming for improved patient safety and efficient data management. In Faisalabad, Pakistan, the Madinah Teaching Hospital faces both challenges and opportunities in the digitization of medical information, necessitating a comprehensive assessment of the facilitators and barriers of the Medical Information System (MIS).

Objective: The objective of this study was to analyze and articulate the factors influencing the effective utilization of MIS at Madinah Teaching Hospital, Faisalabad, by exploring both the perceived facilitators and barriers as identified by stakeholders.

Methodology: The study utilizes a descriptive cross-sectional design to investigate the utilization of the Management Information System (MIS) at Madinah Teaching Hospital over a four-month period. The target population includes all stakeholders, and a sample size of 356, determined based on the entire MIS user population, is selected through convenient sampling. Data is collected using a self-structured questionnaire addressing facilitators and barriers of MIS usage. SPSS software version 23 is employed for data analysis, utilizing descriptive statistics to identify patterns and trends, ensuring a systematic and evidence-based interpretation of the findings.

Results: In a comprehensive study with 356 participants from Madinah Teaching Hospital, including 120 doctors, 136 nurses, and 100 individuals from various categories, all reported regular patient engagement, with 99.7% serving for over a month. The Management Information System (MIS) usage was widespread, with participants using it for tasks like reviewing patient problems (58.9%), obtaining information (53.9%), and result monitoring (54.2%). Notably, 56.2% referred patients using MIS, and 54.8% generated discharge summaries. Participants found MIS user-friendly, with 54.2% agreeing it provides precise information. Challenges included 5.6% feeling MIS interfered with clinical tasks and 9.6% experiencing a loss of access to medical records. The majority agreed on the need for IT staff support (56.7%) and high computer literacy (56.1%) for effective MIS use. Overall, 46.1% expressed satisfaction with their MIS experience.

Conclusion: The study at Madinah Teaching Hospital underscores the pivotal role of the Medical Information System (MIS) in daily healthcare practices, revealing substantial engagement and positive user experiences. While acknowledging the system's effectiveness, targeted improvements addressing specific challenges are essential for ensuring seamless integration and maximizing the benefits of healthcare digitization in Faisalabad.

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