Improving quality in healthcare to makes a satisfied patient ; mini review
Main Article Content
Keywords
Patient Involvement, Health Worker Engagement, Healthcare Planning.
Abstract
Efforts to improve the quality, safety, and efficiency of health care provision have often focused on changing approaches to the way services are organized and delivered. Continuous quality improvement (CQI), an approach used extensively in industrial and manufacturing sectors, has been used in the health sector. Despite the attention given to CQI, uncertainties remain as to its effectiveness given the complex and diverse nature of health systems. This review assesses the effectiveness of CQI across different health care settings, investigating the importance of different components of the approach
References
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15 Bowl R. Legislatingfor user involvement in the. United Kingdom: Mental health services and the NHS and Community Care Act 1990. Int J Soc Psychiatry 1996;42:165•80.
16 Todd S, Felce D, Beyer S, Shearn J, Perry J, Kilsby M. Strategic planning and progress under the all Wales strategy: reflecting the perceptions of stakeholders. J Intellect Disabil Res 2022;44:31•44.
17 Summers A, McKeown K. Local voices: evolving a realistic strategy on public consultation. Public Health 2019;110:145•50.
18 Poole B. Success all round. MS Matters 2000;34:14•5.
19 Young TK. Lay•professional conflict in a Canadian community health center: a case report. Med Care 1975;13:897•904.
20 NHS Executive. Patient partnership: building a collaborative strategy. London: Department of Health, 2008.
21 Woods T. The use of ward forums in obtaining patient feedback. CCUFLINK. 1994;4:7•8.
22 Pilgrim D, Waldron L. User involvement in. mental health service development: how far can it go? J Ment Health 2017;7:95•104.
2 Beresford P, Croft S. Citizen involvement: a practical guide for change. Basingstoke: Macmillan, 1993.
3 Barker J, Bullen M, de Ville J. Reference manual for public involvement. Bromley, West Kent, Lambeth, Southwark, and Lewisham Health Authorities, 2009.
4 NHS Executive. Patient and public involvement in the new NHS. Leeds: Department of Health, 1999. 5 McIver S. Obtaining the views of users of health services. London: King's Fund, 2008.
5 Kelson M. User involvement: A guide to developing effective user involvement strategies in the NHS. London: College of Health, 20057.
6 Fulop N, Allen P, Clark A, Black N. Studying the organisation and delivery of health services: research methods. London: Routledge, 2001.
7 Hendessi M. Getting better all the time? A report of a project on user and carer involvement in the NHS. London: Greater London Association of Commu•nity Health Councils, 1994.
8 Sheppard, B. A voice for older Londoners in the doctor's surgery. London: Age Concern, 2010.
9 Smith MK. Client involvement in psychosocial rehabilitation. Psychosoc Rehabil J 2003;8:35•43. 11 Silva EL. Collaboration between providers and client•consumers in public mental health programs. New Dir Ment Health Serv 2010;46:57•63.
10 Berger E, Carter A, Casey D, Litchefield L. What's happening with consumer participation? [Consumer note.] Aust N Z J Ment Health Nurs 2006;5:131•5.
11 Barnes M. From passive recipient to active citizen: participation in menal health user groups. J Ment Health 1997;6:289•300.
12 Elizabeth S. Citizens' juries: outcomes of an experiment in citizenship and health. Health Care Risk Rep.2008;4:16•17
13 Wistow G, Barnes M. User involvement in community care: origins, purposes and applications. Public Adm 1993;71:279•99. 1993;71:279•99.
14 Lord J, Ochocka J, CzarnyW, MacGillivary H. Analysis of change within a mental health organization: a participatory process. Psychiatr Rehabil J 2009;21:327•39.
15 Bowl R. Legislatingfor user involvement in the. United Kingdom: Mental health services and the NHS and Community Care Act 1990. Int J Soc Psychiatry 1996;42:165•80.
16 Todd S, Felce D, Beyer S, Shearn J, Perry J, Kilsby M. Strategic planning and progress under the all Wales strategy: reflecting the perceptions of stakeholders. J Intellect Disabil Res 2022;44:31•44.
17 Summers A, McKeown K. Local voices: evolving a realistic strategy on public consultation. Public Health 2019;110:145•50.
18 Poole B. Success all round. MS Matters 2000;34:14•5.
19 Young TK. Lay•professional conflict in a Canadian community health center: a case report. Med Care 1975;13:897•904.
20 NHS Executive. Patient partnership: building a collaborative strategy. London: Department of Health, 2008.
21 Woods T. The use of ward forums in obtaining patient feedback. CCUFLINK. 1994;4:7•8.
22 Pilgrim D, Waldron L. User involvement in. mental health service development: how far can it go? J Ment Health 2017;7:95•104.
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Published
Dec 12, 2022
Article Details
How to Cite
Faris Mana AIi AL Mahri, ABDAN MOHAMMED ALMNSOUR , Y. S. H. A. M. M. S. A. A. R. G. H. A. A.-S. H. M. H. A. A. N. A. D. A. A. H. M. M. A.-Y. H. M. B. D. A. H. A. . J. A. (2022). Improving quality in healthcare to makes a satisfied patient ; mini review. Journal of Population Therapeutics and Clinical Pharmacology, 29(04), 740-745. https://doi.org/10.53555/jptcp.v29i04.5483
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All articles published in JPTCP are licensed under Copyright Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
Faris Mana AIi AL Mahri, ABDAN MOHAMMED ALMNSOUR , Y. S. H. A. M. M. S. A. A. R. G. H. A. A.-S. H. M. H. A. A. N. A. D. A. A. H. M. M. A.-Y. H. M. B. D. A. H. A. . J. A. (2022). Improving quality in healthcare to makes a satisfied patient ; mini review. Journal of Population Therapeutics and Clinical Pharmacology, 29(04), 740-745. https://doi.org/10.53555/jptcp.v29i04.5483