THE EFFECT OF POST-COVID-19 OCCUPATIONAL STRESS ON JOB SATISFACTION AND EMPLOYEE PERFORMANCE AMONG PARAMEDICAL PERSONNEL
Main Article Content
Keywords
Occupational stress, employee performance, job satisfaction, coronavirus, paramedical staff Pakistan
Abstract
This study explores how occupational stress affects job satisfaction and performance among paramedical staff post-COVID-19. The surge in patients has intensified stress levels in these professionals. Job satisfaction emerges as vital in alleviating stress, while employee performance seems inversely linked to stress. The hypothesis suggests negative impacts of occupational stress on both performance and job satisfaction. Conducted in Karachi, Pakistan, the study involved 300 employees from various organizations, using a closed-ended questionnaire. The research model includes one independent variable (Occupational Stress) and two dependent variables (employee performance and job satisfaction). Regression analysis via SPSS software was used. Employing a descriptive and quantitative approach with empirical methods, data was collected through cross-sectional questionnaires. Results indicate a significant negative correlation between occupational stress and job satisfaction (r=-0.032, p<0.01), and a similar association with employee performance (r=-.005, p<0.01). These findings highlight the adverse impact of occupational stress on both job satisfaction and employee performance in the paramedical profession post-COVID-19.
References
2. Asrar, H., Amen, U., Sumayya, U., & Butt, A. (2021). Impact of Workplace Bullying on Psychological Wellbeing of Doctors in Health Care Sector of Pakistan. Journal of Entrepreneurship, Management, and Innovation, 3(2), 429-450.
3. Ahmed, I., & Islam, T. (2011). Decoding the relationship between employee’s jobs related behaviors: A study of telecom sector of Pakistan. International Journal of Business and Social Science, 2(8), 245–252.
4. Ali, M. Y., & Bhatti, R. (2020). COVID-19 (Coronavirus) Pandemic: Information Sources Channels for the Public Health Awareness. Asia Pacific Journal of Public Health, 32(4), 168-169.
5. Ali, W. U., Raheem, A. R., Nawaz, A. and Imamuddin, K. (2014). Impact of stress on job Performance: An empirical study of the employees of private sector universities of Karachi, Pakistan. Research Journal of Management Sciences, 3(7), 14-17.
6. Alrazehi, H., & Amirah, N. A. (2020). A Review of Training and Development towards Employee Retention in the Banking Sector. The Journal of Management Theory and Practice (JMTP), 1(2), 16-21.
7. Amin, F., Sharif, S., Saeed, R., Durrani, N., & Jilani, D. (2020). COVID-19 pandemic-knowledge, perception, anxiety and depression among frontline doctors of Pakistan. BMC psychiatry, 20(1), 1-9.
8. Caroll, D. A. (2011). Stress–How to Deal withIt.Available at: http://ezinearticles.com/?Stress---How-to-Deal-With-It&id=2732336.
9. Comery, A. L., & Lee, H. B. (1992). A first course in factor analysis, 2nd edn, L.
10. Cooper, C.L., &Dewe, P. (2008). Wellbeing, absenteeism, presenters: costs and Challenges. Occupational medicines, 58(8), 225.
11. Dar, B.L., Akmal, A., Naseem, M. A., and Khan, K. D. (2011), ‘Impact of Stress on Employees Job Performance in Business Sector of Pakistan’, Global Journal of Management and Business Research, 11(6), 01–04
12. Darma, P. S., & Supriyanto, A. S. (2017). The effect of compensation on satisfaction and employee performance. Management and Economics Journal (MEC-J), 1(1).
13. Faizan, R., &Zehra, N. (2016). Quality Work-Life as predictor to Organizational Commitment under contrasting Leadership Styles: I.T Responses from Pakistan's private software houses. Global Journal of Management and Administration,16(6), 9-23.
14. Haque, A. U., & Aston, J. (2016). A Relationship between Occupational Stress and Organizational Commitment of I.T Sector's Employees in Contrasting Economies. Polish Journal of Management Studies,14 (1), 95-105.
15. Haque, A. U., Aston, J., &Kozlovski, E. (2016). Do causes and consequences of stress affect genders differently at operational level? Comparison of the IT sectors in the UK and Pakistan. International Journal of Applied Business, 1 (1), 1-7.
16. Haque, A.U., &Yamoah, F. (2014). Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan,International Journal of Academic Research in Business and Social Sciences, 4 (12), 324-347.
17. Islam, T., Ahmad, Z., Ahmed, I., Ahmad, A., Muhammad, S., & Muhammad, S. K. (2012). Does compensation and demographical variable influence on teachers commitment and job satisfaction? A study of University of the Punjab, Pakistan.International Journal of Business and Management, 7(4), 35–43.
18. Javed, B., Sarwer, A., Soto, E. B., & Mashwani, Z. U. R. (2020). Is Pakistan's response to coronavirus (SARS-CoV-2) adequate to prevent an outbreak? Frontiers in medicine, 7, 158.
19. Karunanithy, K., &Ponnampalam, A. (2013).A study on the effect of stress on performance of employees in Commercial Bank of Ceylon in the Eastern Province.European Journal of Business and Management, 5(27), 87-95.
20. Khalid, A., & Ali, S. (2020). COVID-19 and its Challenges for the Healthcare System in Pakistan. Asian bioethics review, 12(4), 551-564.
21. Kumar, R., Somrongthong, R., & Ahmed, J. (2016). Effect of medical waste management trainings on behavior change among doctors versus nurses and paramedical staff in Pakistan. Journal of Ayub Medical College Abbottabad, 28(3), 493-496.
22. Luddy, N. (2005). Job satisfaction amongst employees at a public health institution in the Western Cape (Doctoral dissertation, University of the Western Cape).
23. Melanie Pinola. 2020.The 7 biggest remote work challenges (and how to overcome them). https://zapier.com/blog/remote-work-challenges/
24. Meyer, J. P., & Allen, N. J. (1991).A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89.
25. Meyer, J. P., Allen, N. J., &Gellatly, I. R. (1990). Affective and continuance commitment to the organization: Evaluation of measures and analysis of concurrent and timelagged relations. Journal of Applied Psychology, 75(6), 710–720.
26. Mubashar, S., Mukhtar, T., & Khan, N. A. (2021). Coronavirus Disease (COVID-19) with Special Reference to Pakistan: A Review on its Different Aspects.
27. Rashid, I., &Talib, P. (2015). Occupational stress and coping styles among doctors: Role of demographic and environment variables. Vision, 19(3), 263–275.
28. Selye, H. (1956). The general adaptation syndrome and the diseases of adaptation. Journal of Clinsical Endocrinology. 2, 117-230
29. Shahu, R., &Gole, S. V. (2008). Effect of job stress and job satisfaction on performance: An empirical study. AIMS International Journal of Management, 2(3), 237-246.
30. Shaikh, B. T., & Hatcher, J. (2005). Health seeking behavior and health service utilization in Pakistan: challenging the policy makers. Journal of public health, 27(1), 49-54.
31. Smith, M., & Carroll, M. (2006).Working Conditions in the HORECA Sector: Spanish Report, European Foundation for the Improvement of Working and Living Conditions, Dublin. [Google Scholar]
32. Sohail, M. U., Munir, H., Aslam, O., & Hayat, K. (2021). Covid-19 Vaccination in Pakistan: Challenges and Priorities. Elementary Education Online, 20(5), 3938-3941.
33. Tomasi, S. O., Umana, G. E., Raudino, G., Scalia, G., Ganau, M., & Winkler, P. A. (2020). In Reply: Neurosurgery and Coronavirus (COVID-19) Epidemic: Doing Our Part. Neurosurgery Open, 1(4).
34. Usman, A. Ahmed, Z. Ahmed, I. and Akbar, Z. (2011), ‘Work Stress Experienced by the Teaching Staff of University of the Punjab, Pakistan: Antecedents and Consequences’, International Journal of Business and Social Science, 2(8), 202–21
35. Yeoh, T. E. S. (2007). The Facet Satisfaction Scale: Enhancing the measurement of job satisfaction. University of North Texas.
Article Sidebar
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
All articles published in JPTCP are licensed under Copyright Creative Commons Attribution-NonCommercial 4.0 International License.
Dr. Ume Amen
Assistant Professor, Institute of Business and Health Management, Dow University of Health Science, Karachi - Pakistan
Dr. Ume Sumayya
Associate Professor, Faculty of Business Administration, Iqra University, Karachi – Pakistan
Sahar Qabool
PAFKIET, Karachi – Pakistan
Adnan Anwar
PAFKIET, Karachi – Pakistan